{"id":213333,"date":"2026-05-14T11:00:31","date_gmt":"2026-05-14T14:00:31","guid":{"rendered":"https:\/\/controllab.com\/?p=213333"},"modified":"2026-05-18T13:33:43","modified_gmt":"2026-05-18T16:33:43","slug":"how-can-you-improve-your-operations-efficiency","status":"publish","type":"post","link":"https:\/\/controllab.com\/en\/how-can-you-improve-your-operations-efficiency\/","title":{"rendered":"How can you improve your operation\u2019s efficiency?"},"content":{"rendered":"\t\t
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Comparative analyses help managers identify bottlenecks and opportunities more clearl<\/em><\/p>

Quality management routines require fast decision-making, constant monitoring of indicators, and increasing operational efficiency.<\/p>

In this scenario, analyzing results only internally does not always clearly show where bottlenecks are, which processes require attention, or where real opportunities for improvement exist.<\/p>

Indicators become more valuable when analyzed within context<\/strong><\/p>

Developed by Controllab<\/a> and endorsed by the Sociedade Brasileira de Patologia Cl\u00ednica \/ Medicina Laboratorial (SBPC\/ML)<\/a> in the laboratory module, Metricare supports institutions in indicator monitoring and comparative performance analysis (benchmarking<\/em>).<\/p>

The data intelligence platform allows organizations to compare results with institutions of a similar profile, providing greater context for data interpretation and supporting more informed decisions in management routines.<\/p>

As a result, managers can identify improvement opportunities more clearly, guide actions with greater confidence, and monitor performance evolution more strategically.<\/p>

Benchmarking<\/em> helps turn data into more efficient decisions<\/strong><\/p>

In NPS analyses, for example, a result considered positive internally may show low performance when compared to the market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Net Promoter Score (NPS)<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Source: \u201cNPS\u201d indicator (all laboratories), Metricare, second half of 2024.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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This type of comparison broadens the view of customer experience and helps prioritize actions that truly impact operational efficiency and the perception of the service delivered.<\/p>

When analyzed in isolation, indicators reveal only part of the reality. Benchmarking helps provide a broader perspective to support decision-making.<\/p>

Less operational effort in data consolidation<\/strong><\/p>

In addition to comparative analysis, the solution also helps reduce the operational effort involved in gathering information.<\/p>

Partner technology companies integrate their systems with the platform, promoting greater standardization, traceability, and reliability of reported data.<\/p>

This makes indicator monitoring more seamless within team routines and frees up more time for strategic analysis and actions.<\/p>

More confidence to support management<\/strong><\/p>

In Brazil, with RDC 978\/2025 reinforcing the importance of indicator monitoring and traceability in laboratory services, reliable comparative analyses are becoming increasingly relevant to support quality management.<\/p>

Metricare operates with impartiality and confidentiality in the handling of information, following an ethics and compliance code aligned with national and international data protection regulations.<\/p>

Learn more at metricare.com.br<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Estabelecimentos de sa\u00fade t\u00eam a oportunidade de destacar seu compromisso com a melhoria cont\u00ednua e a seguran\u00e7a do paciente, conquistando ainda mais confian\u00e7a do p\u00fablico.<\/p>\n","protected":false},"author":2688,"featured_media":213343,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[549,555],"tags":[2458,2064,1224,1539,1414],"class_list":["post-213333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-metricare","tag-certificado-metricare-en","tag-gestao-comparativa-de-indicadores-en","tag-indicadores-laboratoriais-en","tag-gestaolaboratorial-en","tag-metricare-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/posts\/213333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/users\/2688"}],"replies":[{"embeddable":true,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/comments?post=213333"}],"version-history":[{"count":4,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/posts\/213333\/revisions"}],"predecessor-version":[{"id":213579,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/posts\/213333\/revisions\/213579"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/media\/213343"}],"wp:attachment":[{"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/media?parent=213333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/categories?post=213333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/controllab.com\/en\/wp-json\/wp\/v2\/tags?post=213333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}