In the analysis segment, where excellence is the key to success, the company stands out as a reference in innovation, efficiency and commitment.
The results of Controllab’s most recent satisfaction survey prove not only the quality of services, but also the positive impact on the routine of professionals and the performance of establishments that trust the company.
The survey was answered by national and international users in the clinical, veterinary, hemotherapy, microbiological and physical-chemical analysis areas.
Controllab stands out as a leading company in the sector, achieving notable rates in several key items to boost the segment. The company reinforces its commitment to offering solutions that not only meet, but exceed the expectations of the analytics industry.
The evaluation highlights the accessibility and applicability of the solutions, addressing complex challenges in the analytical routine, highlighting the construction of solid partnerships and mutual trust. Check the summary of the evaluated points and the performance in each of them. The detailed assessment for each solution is available on the company’s social media.
| Innovation and Efficiency |  |
| Practicality and Resolution |  |
| Communication and Transparency |  |
| Contribution to technical improvement |  |
| Simplicity of use and support for queries | |
| Publication deadline for evaluation reports | |
| Quality of materials | |
| Scope of indicators | |
| Educational topics covered |  |
| Format of educational initiatives | |
| Recommendation | |
Proficiency Testing and Internal Control
The Controllab Proficiency Testing, also known as External Control, stands out as a tool that drives technical excellence. Recent changes to the publication of evaluation reports reinforce the company’s dedication to delivering results quickly and reliably. The same can be observed in the company’s Internal Control, which solidifies its position as an essential pillar in the reliability of the analytical routine.
Laboratory Indicators – Metricare
Controllab’s Laboratory Indicators (Metricare) stand out as fundamental elements for the laboratory’s growth and recognition. The assessment reinforces the company’s commitment to providing data that guides the best strategic and operational decisions, positively impacting the sustainability of the healthcare sector.
Educational Initiatives
Controllab’s educational initiatives receive exceptional reviews, promoting quality and empowering analytics professionals. The company is recognized for offering engaging and impactful educational content, driving excellence in the sector.
Instrument Calibration
Controllab Instrument Calibration is evaluated with each interaction with the service and reached the maximum average in customer perception.
Controllab Excellence
The results, suggestions and criticisms reported in the survey are studied to define improvements. The evaluation of the services platform highlights the company’s commitment to continuous improvement to provide an experience that is not only accessible, but also effective.
The trust placed by customers is clearly evidenced by the recommendation, solidifying Controllab as the best choice for organizations seeking technical improvement and reliability in issuing reports.
These results highlight the company’s constant excellence in supporting technical advances in analysis establishments. The averages represent not just an evaluation, but a resounding testimony of the value that the company adds to the users of its services.
