The company’s Director of Products and Technology highlighted the importance of data analysis and the effectiveness of compliance policies in a new approach of “Talking A.”
Performance-based management is essential for success in organizational administration.
This practice provides clear and measurable metrics that help monitor, evaluate, and improve operations. Additionally, it enables managers to quickly identify areas for improvement, adjust strategies, and make informed decisions. When adopted and complemented with comparative practices, this approach ensures compliance with RDC 786/2023.
Continuing the series of exclusive interviews with technology companies approved by SBPC/ML and Controllab for the Metricare laboratory module, educational manager José Poloni spoke with the Director of Products and Technology at Shift, Adriano Basques. In addition to explaining the company’s operations, the expert emphasized the value of the partnership with Metricare for the healthcare market.
With over 30 years of experience, Shift is a Brazilian information technology company focused on diagnostic and preventive medicine, built on the pillars of innovation, agility, presence, and leadership. The combination of its technological expertise with the commitment to fostering positive and lasting relationships is reflected in accurate diagnostics and a more strategic vision for diagnostic centers, which explains its consolidation as one of the industry leaders in Brazil and Latin America.
Integration with Metricare and management efficiency
Shift currently has 40 indicators integrated with Metricare, with others in development for future integration.
During the interview, Adriano emphasizes that these indicators are relevant not only for improving performance but also for compliance, which refers to the establishments’ adherence to laws, regulations, norms, and standards applicable to their sector:
– 85% of Shift’s clients have at least one accreditation or quality certification. Because of this, our platform offers significant differentiators for this client profile. Highlighting some key pillars that our technology supports, we have the pillar of quality. We maintain high compliance with Brazilian legislation and the main national and international standards. Additionally, our platform ensures full traceability of processes, in compliance with RDC 786/2023, explains.
According to Adriano, Shift’s mission is to transform the health of businesses and individuals, with a focus on promoting the improvement of diagnostic medicine and its services. For this reason, the indicators provided by the company’s platform and integrated with Metricare cover various phases of the laboratory cycle, from recollection and the reasons behind it, to the number of reports that were not accessed or generated incorrectly, for example:
– When I have an automated process, with standardized data retrieval and a high level of reliability, I bring efficiency to the work and increase the level of professional engagement. This allows the professional to take a more strategic role, enhancing and improving the level of management, he emphasizes.
Watch it now!
Gain valuable insights to transform your business by watching this special session by clicking on this link to Talking About Quality. Discover how Metricare, in partnership with integration companies, can drive the results of your healthcare establishment!