The company’s business manager emphasizes the importance of the partnership with Metricare in fostering continuous improvement in the healthcare sector.
In the latest episode of Talking A, José Poloni, Educational Manager at Controllab, hosts Edgard Diniz Borges, Business Manager at Softeasy. This conversation is part of a series of exclusive interviews with technology companies certified by the Brazilian Society of Clinical Pathology/Laboratory Medicine (SBPC/ML) and Controllab, which support data integration with Metricare, a platform that assists healthcare organizations in comparing indicators. During the interview, Edgard highlights the benefits of this integration for strategic and efficient laboratory management.
Softeasy, founded in 2005 with nearly 20 years of market experience, is a leading provider of laboratory information system solutions. The company’s purpose is to simplify the daily operations of laboratories through its portfolio of technological products that enhance efficiency and promote the digitization of manual processes.
Partnership with Metricare and benefits for the laboratory sector
With 10 indicators initially integrated into Metricare, Softeasy continues to expand the scope of this initiative. Through this partnership, laboratories can already compare their expenses with physical space and resources, personnel costs, average time between equipment failures, and the number of preventive and corrective maintenance actions, without requiring additional effort or time from the team to gather this information.
The integration not only optimizes process efficiency but also ensures greater data security and reliability. As a result, more time is available for benchmarking analysis and implementing actions that make the laboratory more competitive.
The application of clear, quantifiable, and comparative metrics not only enables more accurate decision-making for managers but also ensures compliance with RDC 786/2023.
Distinctive solutions
During the interview, Edgard emphasized that, in addition to utilizing cutting-edge technology, Softeasy also stands out for its personalized service, offering specialized support and weekly progress reports, which bring benefits to both the laboratory and its clients.
“This approach facilitates communication between the laboratory and its clients, providing a clear view of data and reports, which enables quick and accurate decision-making,” he states.
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Check out this special approach on the Talking About Quality link and transform the way you use data for your business. Learn how Metricare, in partnership with technology companies, can boost the results of your healthcare facility!
