Meet the certified laboratories that use comparative indicators to drive continuous improvement

Meet the certified laboratories that use comparative indicators to drive continuous improvement

Meet the certified laboratories that use comparative indicators to drive continuous improvement

Conheça os laboratórios certificados que utilizam indicadores comparativos para impulsionar a melhoria contínua

The organizations certified by Metricare demonstrate a commitment to data-driven management, promoting efficiency, safety, and sustainability in healthcare.

In 2024, more than 170 laboratories in different regions of Brazil and around the world were certified by Metricare. By actively participating, they contribute data that generates valuable metrics and insights, supporting the improvement of laboratory services and patient care.

Achieving the Metricare Participation Certificate reflects this commitment, highlighting the adoption of data-driven management practices. This recognition strengthens public trust, promotes patient safety, and differentiates laboratories in the market, aligning with the best practices of compliance and operational efficiency that benefit the entire healthcare ecosystem.

The certificate highlights:

  • Commitment to high standards, promoting practices that reduce risks and increase the reliability of results.

  • Contribution to the continuous improvement of quality in the sector, providing greater sustainability for healthcare.

  • Management based on metrics and benchmarking, aligned with RDC 786/2023.

Meet those who stand out for their data-driven management

Consult the list of laboratories certified by Metricare and discover which ones stand out for their data-driven management, transparency, reliability, and commitment to the continuous improvement of their processes.

Laboratórios certificados Metricare
Metricare in practice

Developed by Controllab and endorsed by the Brazilian Society of Clinical Pathology / Laboratory Medicine (SBPC/ML) in the laboratory module, Metricare is a comparative indicator management platform that facilitates decision-making in healthcare and wellness organizations. By monitoring performance indicators and comparing them with the market (benchmarking), organizations obtain concrete evidence to enhance their management and raise their quality standards.

An example of the impact of benchmarking can be seen in the results of the technical team productivity indicator. In 2024, half of the laboratories reported up to 5,291 tests per month per technical professional. Among the highest-performing laboratories, this number reached 9,389 tests per month, while those with lower productivity reported up to 2,911 tests per professional.

Technical Team Productivity Index (tests/month)

2.911

25% Laboratories
Lower performance

5.291

50% Laboratories
Intermediate performance

9.389

25% Laboratories
Higher performance

Source: "Technical Productivity" Indicator, comparative group producing between
50,000 to 300,000 tests/month, Metricare 2024.

This variation reinforces how comparative analysis is essential for identifying improvement opportunities. With this information, laboratories can reassess their goals, optimize processes, and increase the efficiency of their operations.

Without this strategic market perspective, performance analysis tends to be limited to internal data, making it harder to adopt pathways for improving results.

Constant monitoring of comparative indicators helps make more accurate decisions, set clear goals, and implement actions focused on continuous improvement.

Want to be part of Metricare?

By joining, your laboratory:

  • Gains access to anonymized strategic data that guide more accurate decisions;

  • Demonstrates commitment to patient safety and continuous improvement;

  • Strengthens its reputation with practices aligned with industry guidelines.

Start reporting data and place your organization among the laboratories that stand out in laboratory management, contributing to sector improvement.

Talk to our experts and discover how your laboratory can benefit from comparative indicator management! Contact us via WhatsApp: +55 21 98258-0074.

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PRM 0009

Certified Reference Material Producer

Accredited by Coordenação-Geral de Acreditação do Inmetro

Controllab has been accredited as a Certified Reference Material (CRM) Producer since 2016 by Cgcre, under number PMR 0009. The conformity assessment is carried out in accordance with the requirements established in ABNT NBR ISO 17034 and Inmetro standards, ensuring competence for the production of CRMs, as defined in the Scope of Accreditation.

This accreditation attests to Controllab’s technical competence in producing CRMs according to international requirements and enables it to be recognized in other countries, under mutual recognition agreements, thereby reducing technical barriers between Brazil and other countries across continents.

Materiais de Referência Certificados - PMR 0009 - ABNT NBR ISO 17034-Controllab
Cgcre is signatory to the Mutual Recognition Arrangements of the International Laboratory Accreditation Cooperation (ILAC) and Interamerican Accreditation Cooperation (IAAC).

CAL 0214

Calibration Laboratory

Accredited by Coordenação-Geral de Acreditação do Inmetro

In December 2002, the Calibration Laboratory was accredited by Cgcre. With this recognition, it became part of the Brazilian network of accredited laboratories, under number 214. Since then, it has been periodically evaluated for the maintenance and/or extension of its accreditation.

The Inmetro seal attests to Controllab’s technical competence, credibility, and operational capability for calibration services, in accordance with the requirements of ABNT NBR ISO/IEC 17025.

Calibração de Instrumentos - CAL 0214 - ABNT NBR ISO/IEC 17025 - Controllab
Cgcre is signatory to the Mutual Recognition Arrangements of the International Laboratory Accreditation Cooperation (ILAC) and Interamerican Accreditation Cooperation (IAAC).

PEP 0003

Proficiency Test Provider

Accredited by Coordenação-Geral de Acreditação do Inmetro

In September 2011, Controllab was accredited by Cgcre as a proficiency test provider, under nº PEP0003. Initially as part of a pilot project by Inmetro, this accreditation was based on ILAC G13: 2007 and included several clinical and hemotherapy tests. In the periodic evaluations of this accreditation, new segments and tests are included and the evaluation is now conducted according to ABNT NBR ISO/IEC 17043.

This accreditation attests to Controllab’s technical competence to develop and conduct proficiency tests in accordance with international requirements and enables it to be recognized in other countries, in accordance with mutual recognition agreements signed by Brazil in Mercosur, the Americas and Europe.

PEP 0003 - ABNT NBR ISO-IEC 17043 - Controllab

Cgcre is signatory to the Mutual Recognition Arrangements of the International Laboratory Accreditation Cooperation (ILAC) and Interamerican Accreditation Cooperation (IAAC).